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frequently asked questions

For assistance with problems that are not addressed on this website, please contact the WVSU Payroll Office during business hours at (304) 766-3184.
 

Which web browsers are compatible with Kronos?

  • Internet Explorer 10 (32-bit) -- only with Compatibility Mode turned on
  • Internet Explorer 7, 8, 9 (32-bit)
  • Mozilla Firefox 4.x, 5.x, 6.x, 7.x
  • Apple Safari 5.x -- running on OS-X 10.7 only

Note: If you use a 64-bit version of Windows, you must use the default 32-bit version of Internet Explorer.


How do I get access to Kronos?
In order to use the Kronos leave management system and time keeping system, employees and supervisors must have myApps accounts.  The link to create a myApps account can be found here. The Logging Into Kronos guide may also be helpful.

 

How do I find my time sheet?

Employees that do not supervise other employees will immediately see their time sheet after logging into Kronos. If you supervise any exempt or non-exempt staff, you will see a list of your employees' time sheets first; to see your own, click "My Information" and then "My Timecard." 
 

What should I do if I forgot to enter my time by the deadline, or if I realize changes need to be made to what I submitted?

You are unable to make changes to your time sheet after it has been approved by a manager or Payroll. If you realize after the deadline that you are missing hours or leave time, please notify your manager and contact the Payroll Office to correct your time sheet.
 

Why won't Kronos let me enter time off? What should I do if I don't have enough leave time available?

You will receive an error message if you attempt to add vacation, sick, or personal floating holiday time that is beyond what you have accrued to that point. Paid time off cannot be taken in advance; if you do not have enough time available, enter what you have (such as 4.5 hours sick time), and note that the uncovered time will be unpaid (such as 3.0 hours).
 

When does my biweekly time have to be entered and approved?

Generally, time must be entered by employees by 5:00pm on the last Friday of the pay period. Employees who work on Saturday may enter that time over the weekend or first thing the following Monday. Managers must approve time by 1:00pm the Monday following the end of the pay period. After 1:00pm, the Payroll Office will sign off on all time sheets; at that point, any change must be processed as a historical edit by the Payroll Office.
 

Note that the entry and approval times may vary, particularly around University holidays. Please refer to the list of Biweekly Pay Period Calendar for the pay dates.
 

As a supervisor, how do I approve my employees' time?

When you log into Kronos as a supervisor, you should see the full list of employees you have access to.
 

To approve from the main employee grid, simply single-click to highlight an employees name (hold CTRL and single-click to select multiple employees); then click "Approvals" and "Approve." To view a time sheet in more detail, double-click the employee (in the Java version) or single-click and select "Timecard" (in the Non-Java version). Review and edit the time sheet as necessary, and then choose "Approvals" and "Approve" (in the Java version) or "Approve" (in the Non-Java version).
 

What happens if my supervisor isn't here to approve my time?

If a supervisor has not approved, you will be paid for all time that is on your time sheet when Payroll signs off; your supervisor will be required to send a paper approval to the Payroll Office (a printout of your time sheet with their signature and date). If any changes need to be made, please notify your manager and contact the Payroll Office to correct your time sheet.



 

Payroll office

Phone:                        
304-766-3184
Fax:                               304-766-4261
Campus Address:    110 Cole complex
Hours:                         Monday - Friday
                                        8:30 a.m. - 5:00 p.m.

Human ResourcesKronos
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