Consumer Information

A summary of consumer information is made available to all students of West Virginia State University. Links to consumer information are provided below.

Any questions should be directed to the Office of Student Financial Aid and Scholarships.

Clery Act (Campus Security)

Crime and Safety Report on Student Housing

FERPA (Family Educational Rights and Privacy Act)

Drug and Alcohol Abuse Prevention Information

Student Athletes

Safeguarding Customer Information

Education Program Information

Financial Charges

Loan Disclosure

Notice of Disbursement and Right to Cancel a Federal Stafford or Plus Loan

Students will receive notification when a Federal Student Loan is credited to the student account. Students have the right to cancel all or part of federal loan disbursement for each semester. To cancel, the student must submit a written request to the Office of Financial Aid and Scholarships within 14 days from the date student receives the notification indicating loan funds have credited to the university account.

A written request to cancel a Stafford or PLUS Loan may be submitted by email from the student WVSTATE email account, or as a handwritten, typed, or printed statement bearing an original signature submitted by mail, in person, or faxed. To cancel a Parent PLUS Loan, the parent borrower may submit a handwritten, typed, or printed statement bearing an original signature by mail, fax, or in person.

Please contact the Office of Financial Aid and Scholarships if you have any questions.

National Student Loan Data System

Federal student loan records of students and parents will be submitted to the National Student Loan Data System, and will be accessible by guaranty agencies, lenders, and institutions determined to be authorized users of the data system. Students and parents may view their loan record history by visiting https://studentaid.gov/.

Credit Balance Information

The Office of Financial Aid and Scholarships authorizes all federal, institutional, and state financial aid on a student’s financial aid award. The Office of Financial Aid and Scholarships will authorize the aid to apply to the student’s account. The Office of Student Accounts is then responsible for disbursing aid which has been authorized by the Office of Financial Aid and Scholarships. Once aid has been applied to a student account, the Office of Student Accounts will issue any credit balances to the student within 14 days. Credit balances are issued in the form of a check. The check will be sent to address in which West Virginia State University has on record for the student. The student is recommended to contact the Office of Student Accounts regarding all disbursements applied to the student’s account and credit balance information.

Email Notification Policy

The official method of communication for the Office of Financial Aid and Scholarships is the WVSU webmail address provided to accepted students. To stay informed and aware, students are encouraged to check their campus email address at least once per week.

New students who are not yet admitted to WVSU will be contacted initially using the email address provided on the FAFSA. Once a student has been admitted to WVSU, and a campus email is assigned, the Office of Financial Aid and Scholarships will use only the campus assigned email address. 

Voter Registration
Undergraduate and Graduate Programs
Retention and Graduation Rates
Constitution Day
Campus Bookstore
Disability and Accessibility Resources
Study Abroad Information

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