Consumer Information

A summary of consumer information is made available to all students of West Virginia State University. Links to consumer information are provided below.

Any questions should be directed to the Office of Student Financial Assistance.

Clery Act (Campus Security)

Fire Safety Report on Student Housing

2022-2023 Annual Security and Fire Safety Report Now Available

The Annual Security & Fire Safety Report is now available online at: http://www.wvstateu.edu/wvsu/media/files/2022-2023-Campus-Crime-Fire-Safety-Report-Book-final.pdf

The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

If you would like to receive a paper copy of the Annual Security & Fire Safety Report, you can stop by the University Police Department located in the visitor’s center across from Ferrell Hall or you can request that a copy be mailed to you by calling (304) 766-3335 or emailing kevin.young@wvstateu.edu.

FERPA (Family Educational Rights and Privacy Act)

Drug and Alcohol Abuse Prevention Information

Student Athletes

Safeguardian Customer Information

Education Program Information

Financial Charges

LOAN DISCLOSURE

NOTICE OF DISBURSEMENT AND RIGHT TO CANCEL A FEDERAL STAFFORD, PERKINS, OR PLUS LOAN

Students will receive notification when a Federal Student Loan is credited to the student account. Students have the right to cancel all or part of federal loan disbursement for each semester. To cancel, the student must submit a written request to the Office of Student Financial Aid within 14 days from the date student receives the notification indicating loan funds have credited to the university account.

A written request to cancel a Stafford, Perkins, or PLUS Loan may be submitted by email from the student WVSTATE email account, or as a handwritten, typed, or printed statement bearing an original signature submitted by mail, in person, or faxed. To cancel a Parent PLUS Loan, the parent borrower may submit a handwritten, typed, or printed statement bearing an original signature by mail, fax, or in person.

Please contact the Office of Student Financial Aid if you have any questions.

NATIONAL STUDENT LOAN DATA SYSTEM (NSLDS)

Federal student loan records of students and parents will be submitted to the National Student Loan Data System (NSLDS), and will be accessible by guaranty agencies, lenders, and institutions determined to be authorized users of the data system. Students and parents may view their loan record history by visiting https://studentaid.gov/.

CREDIT BALANCE INFORMATION

The Office of Student Financial Aid authorizes all federal, institutional, and state financial aid on a student’s financial aid award. The Office of Student Financial Aid will authorize the aid to apply to the student’s account. The Cashier’s Office is then responsible for disbursing aid which has been authorized by the Office of Student Financial Aid. Once aid has been applied to a student account, the Cashier’s Office will issue any credit balances to the student within 14 days. Credit balances are issued in the form of a check. The check will be sent to address in which West Virginia State University has on record for the student. The student is recommended to contact the Cashier’s Office regarding all disbursements applied to the student’s account and credit balance information.

EMAIL NOTIFICATION POLICY

The official method of communication for the Office of Student Financial Aid is the WVSU webmail address provided to accepted students. To stay informed and aware, students are encouraged to check their campus email address at least once per week.

New students who are not yet admitted to WVSU will be contacted initially using the email address provided on the FAFSA. Once a student has been admitted to WVSU, and a campus email is assigned, the Office of Student Financial Assistance will use only the campus assigned email address. 

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