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Institutional planning and Effectiveness

Welcome to the Office of Institutional Planning and Effectiveness webpage. We hope you will take a moment to view the available information as some new elements have been added and updated. Please contact us if you have any questions.

Mission Statement:

The Office of Instutional Planning and Effectiveness is a partner in the University's success and operates in a manner consistent with the mission of West Virginia State University. This office is responsible for administrative direction, vision and innovation for student retention, success and academic support services on campus. This office will have oversight and coordination of testing, academic coaching, writing, math, mentoring, supplemental instruction, living learning communities, workshops/seminars and developing and leading new programs retention initiatives for first-year, second-year, and transfer students, as well as coordinating the early warning system; and managing and overseeing data collection, interpretation and non-academic assessment. 



West Virginia State University is accredited by the Higher Learning Commission, a commission of the North Central Association of Colleges and Schools. Some programs are also accredited and/or approved by other agencies. Accreditation information can be found on the West Virginia State University accreditation page.

Campus Security Report

The West Virginia State University Public Safety department publishes a report that discloses relevant information about campus security policies and crime statistics that can be found on the Public Safety website.

Diversity of Enrollment

In the Fall of 2017, the overall enrollment at West Virginia State University in credit bearing courses was 3,879. Of these 58% were female and 42% were male. 3% were American Indian/Alaska Native, 3% were Asian/Pacific Islander, 10% were Black, 50% were Hispanic, 20% were White, 2% were Two or More Races, and 2% were Non-Resident Alien.

Diversity of Pell Recipients

Federal Pell Grant recipients comprised 59% of the full-time enrolled students in the Fall of 2016. Of these, 60% were female and 40% were male. 74% of the Pell recipients identified themselves as members of a racial or ethnic minority.

Retention & Graduation Rates

58.8% of the first-time, full-time undergraduate students who enrolled in the Fall of 2016 returned in the Fall of 2017. The 6-year graduation rate for full-time students entering in Fall 2011 was 26.3%.

WVSU Fact Book

The Office of Retention, Institutional Effectiveness and Analytics (RIEA) is pleased to present the West Virginia State University Fact Book. This annually produced book is intended to be a useful source of information about West Virginia State University. The information provided on these pages reflects much of what RIEA reports on behalf of the University, throughout the year. Most of the information included in the Fact Book is compiled from data sources developed by the office to respond to the planning, budgeting, and governmental compliance requirements of the University. In regards to the offices that assist with the development of this book, RIEA is deeply grateful for the assistance they have provided. 

Net Price Calculator

The Net Price Calculator is a tool designed to help students estimate what it may cost to attend West Virginia State Univresity annually. This broad estimate is based on the cost of attendance and the financial aid that was provided to full-time, first-time degree seeking students in Fall of 2017. Actual net price can vary significantly based on student eligibility and does not represent an actual award. Submission of the FAFSA is the only way to obtain a true and accurate determination of eligibility. Visit the Net Price Calculator website.

Counseling and Accessibility Services

WVSU Counseling and Accessibility Services (CAS)

Additional Links

Academic Degrees

image-up-arrowimage-down-arrowRIEA Annual Calendar
The annual calender for the Office of Retention, Institutional Effectiveness and Analytics (RIEA) includes activities that occur on a regular basis. We update this list as necessary. click here 
image-up-arrowimage-down-arrowRIEA Responsibilities
The office assumes responsibility for the completion of all federal and state compliance reporting. The following are but a few of the key functions we complete.

Reports and Studies for External Agencies
RIEA prepares reports and studies for local and federal agencies regarding admissions, courses, enrollment, degrees awarded, student characteristics, tuition and fees, financial statistics, faculty salaries, faculty staffing and characteristics, and instructional costs. Regular reports include the National Center for Educational Statistics IPEDS suite of reports, HEPC data files, and the state of West Virginia Higher Education Master Plan Compact Report.

RIEA also completes questionnaires from private agencies such as the American Council on Education, ACT Institutional Data Questionnaire, College Board Survey, NSF-NIH Survey of Graduate Students, U.S. News & World Reports, Moody's Investors Service, and Peterson's Surveys.

Strategic Planning
RIEA conducts special request research studies that support the planning, budgeting, and policy-making functions for executive administration. Areas of research and study that the office can offer for strategic plan decision making includes student retention and academic progress, peer institution comparisons, salary studies, and cost analyses.

Data Coordination and Institutional Reports
RIEA serves as the primary information center for both external and internal requests for official data, designs and distributes reports to all administration levels within the University on enrollment, credit hour production, enrollment, degrees granted, and faculty course load. The office provides support for the Title III grant through annual reporting using the National Student Clearinghouse. RIEA prepares the University Quick Facts document, student profiles, and the annual Fact Book.

Data Policy Advisory Council (DPAC)
RIEA is charged with assuring the accuracy and integrity of WVSU’s officially reported data to the state board. DPAC serves as a source of networking and communication for those involved with file production at institutions. WVSU submits a specific set of files submitted each semester using the specifications laid out by the West Virginia Higher Education Policy Commission:

Program Review and Academic Planning Support
RIEA assists Academic Affairs in the program review and academic planning process by providing program data and analyses on enrollment, majors, credit hours, student characteristics, faculty loads, assessment plans, and costs to facilitate assessment of program effectiveness. The Director serves as an ex officio member of the Program Review committee.

West Virginia Higher Education Assessment Council
The Director of RIEA serves as a member of the West Virginia Higher Education Assessment Council. The council’s role is to establish polices which help campuses advance a robust culture of assessment using a variety of institutional assessment practices.  

Accreditation support to the WVSU Higher Learning Commission (HLC) Liaison:
RIEA provides assistance to the HLC Accreditation liaison by staying current with Commission policies and procedures, providing oversight and direction for the institution’s Data Update Coordinator to ensure the currency, accuracy, and timeliness of information submitted to the Commission as part of the Annual Institutional Data Update (AIDU). The office facilitates responses to Commission inquiries as necessary, including complaints referred by the Commission staff to the chief executive officer.
image-up-arrowimage-down-arrowAssessment at WVSU
The Office of Retention, Institutional Effectiveness and Analytics (RIEA) supports both academic and administrative unit assessment programs through consultation and feedback in the development of assessment plans and reports. It is the responsibility of RIEA to keep moving forward with progress that meets the standards of the Higher Learning Commission (HLC) and the Higher Education Policy Commission (HEPC) state board. At WVSU, we assess outcomes throughout the academic programs and administrative units.
At WVSU, assessment is driven by utility and practicality that involves gathering information for decision making and ongoing improvement. The institution’s process is well-planned, collaborative, transparent, sustainable, and evolving as a process that allows us to tell our story about educational experience and organizational performance. Assessment cultivates a sense of achievement across campus and compliments other ongoing academic and strategic planning processes. Engagement in assessment allows WVSU to demonstrate our commitment to excellence to our accreditors, governing bodies, and the community. Assessment is distinct from performance evaluation or faculty review. It is not used to judge individuals; instead it serves to guide program level innovation and excellence.
Academic AssessmentAt WVSU, academic assessment of student learning outcomes occurs among four components that provide a comprehensive review of student learning and effectiveness of instruction. This process involves faculty directly working together to develop, implement, report, and utilize assessment data for program improvement. At the program level, faculty establish program learning outcomes, methods for measuring those outcomes, and collect and report data in an annual report. Each component listed below builds a comprehensive assessment picture of student learning while at the university.
  1. General Education Outcomes assessment,
  2. Major Core assessment of Program Learning Outcomes (PLOs),
  3. Institutional Learning Outcomes assessment (ILOs), and
  4. Comprehensive five-year Academic Program Review
Administrative Unit AssessmentEach Administrative unit (AU) at the university prepares an assessment plan and annual report that outlines goals and objectives, sets targets, and measures related outcomes. These units measure their services which impact students outside of the classroom. AU assessment occurs under two main structures at WVSU which offer a broad review of unit support for student growth, learning, and engagement:
  1. Strategic plan assessment and
  2. Title III B project evaluation
Through the strategic planning process, administrative and support units conduct evaluations of their objectives and goals and submit those evaluations in an annual progress report. Programs receive feedback from the Director of IRAE on plans and reports. All programs funded through the Title III B grant (from the U.S. Department of Education) conduct quarterly and annual evaluations of the goals and outcomes specified under the grant. Activity Directors of Title III B programs discuss these evaluations with their respective vice presidents which result in project activity modifications as necessary.
Institutional Assessment Progress: The Office of Retention, Institutional Effectiveness and Analytics will give an annual of assessment activities and progress across all areas of assessment. This report will provide information about the current state of assessment across the university, assessment successes and challenges seen over the past year, and where we are heading next. This report will include a review of both academic and administrative unit assessment activities.
Academic Program Review: RIEA assists the Academic Affairs office in the program review and academic planning process by providing program data and analyses on student enrollment, majors, credit hours, degree completions, faculty course load, assessment activities and program costs. The Director of RIEA serves as an ex-officio member of the Program Review Committee.
Assessment support from RIEA:
For specific informaiton on how WVSU works to create a culture of assessment, please click here

RIEA provides assistance to faculty and staff, academic departments and programs, campus committees and groups in the planning, implementation, and dissemination of student learning assessment. The following activities represent IRAE’s continual efforts to support academic and administrative unit assessment:
  • Consulting with faculty groups and committees on all phases of assessment planning, implementation, data analysis, reporting
  • Developing resource materials and campus presentations to help faculty and staff streamline and improve their classroom and programs assessment practices
  • Coordinating, administering and reporting on university-wide assessment activities
  • Communicating assessment results to internal and external constituencies
  • Promoting the development of strategies to use university assessment results to foster educational improvement
  • Coordinating, tracking, and projecting specified actions related to assessment and accreditation from the Higher Learning Commission
  • Disseminating student learning and engagement focused surveys (e.g. Graduate Exit Survey, National Survey of Student Engagement, New Student Orientation, etc.) and communicating the results to the appropriate departments
  • Assisting departments and programs with their accreditation and Program Review studies
  • Training and assisting students, faculty, staff, and administrators in the use of the LiveText assessment system
  • Maintaining and operating the LiveText database 

WVSU Assessment Plans and Reports- AY2014-15
Click on the sections below to view past plans or reports for Academic assessment.
Plans and reports AY2014-15 - click here
Plans and reports AY2015-16 forward - click here

image-up-arrowimage-down-arrowPrevious Fact Books
image-up-arrowimage-down-arrowReports and Data Resources
* Spring 2017- Thirty Day census click here
* Fall 2016- Thirty Day census click here
* Fall 2015-Thirty Day census click here
* Fall 2014- Thirty Day census click here

As part of West Virginia State University's assessment process, the University request newly graduating seniors complete the Graduate Exit Survey. The purpose of the survey is to assess the students' perception of various aspects of the University at the point of degree completion.
FOR RESULTS AFTER SPRING 2012, please contact The graduate exit survey analysis and administration is conducted through the Office of Career Services and Co-operative Education.

FOR THE FALL 2011 AND SPRING 2012 RESULTS,  Graduate Exit Survey was administered and analyzed by the Office fo Institutional Research, Assessment, and Effectiveness.

To view a specific semester, click one of the links below. To view Graduate Exit survey Results for a specific college and semester click a link below, then choose a semester.

IPEDS Intergrated Postsecondary Education Data System
The searchable PDFs contain federal compliance reporting data for Student, Finance, and Human Resources as released publicly for the National Center for Education Statistics.

IPEDS combined 2017-18 surveys
IPEDS combined 2016-17 surveys
IPEDS combined 2015-16 surveys
IPEDS combined 2014-15 surveys
IPEDS combined 2013-14 surveys

HEPC Annual Reports
The Higher Education Policy Commission (HECP), our state regulatory body, compiles several annual reports available to the public on their website. This includes the Report Card, Comprehensive Financial Aid Report, and the College Going Rates by County and High School. The link below guides you to those reports.

National Survey of Student Engagement (NSSE)
The university participates in ongoing institutional assessment to improve student learning. The latest Executive summary from the National Survey of Student Engagement (NSSE) can be found here;
Executive Summary NSSE 2014- click here
Supportive Tables- NSSE 2014- click here
LiveText is the official assessment tool for the university that allows programs to effectively measure learning outcomes both in the major area and across institutional outcomes.  LiveText provides a secure and accessible place to house course assessment data, curriculum maps, learning outcomes, and rubrics. While not mandatory in use, we encourage instructors to contact RIEA for training and other technical assistance. LiveText offers easy-to-use report features and stores helpful resources such as rubrics for use with assignments.

For account support contact: Michael Harris 304-766-3261 for assistance

To log in to LiveText Click LiveText.com

Training Resources​:
The basics of Livetext use for faculty- an open access website created by Brenda Wilson, College of Professional Studies, Education department. Click here

Faculty Guide 09


Field Experience

Building an Assessment System

Assessment Checklist

image-up-arrowimage-down-arrowAssessment Resources
General Characteristics of an Effective Assessment Program. How do we know we are creating an effective assessment program? Several characteristics defined by years of research offer some suggestions to keep in mind when creating an assessment program:
  1. Create clear, specific, focused, and measurable student learning outcomes that fulfill the intent of the program goals.
  2. Create assessment methods that are reasonable and sustainable to use.
  3. Designate standards such as cutoff scores (or targets) for student performance on assessment methods.
  4. Select a good design to ensure that internal and external threats to the validity have been minimized.
  5. Monitor procedures for collecting assessment information within the context of the study deen.
  6. The assessment results or outcomes concerning student learning and development have been interpreted with regard to the program objectives.
  7. Evidence of curricular, instructional, and/or service modifications with subsequent follow-up of changes in response to the acquired assessment results exists.
  8. When relevant, compare traditionally and technologically delivered instruction with regard to student learning and development.
  9. The assessment report is written clearly, accurately, and objectively.
  10. Broad and ongoing staff and faculty discussions are evident throughout the assessment process.
Common challenges in Assessment:  A well-developed assessment plan may appear to focus a great deal on collecting data.  However, responding to the data is the key to a successful assessment process.  This vital process of using results to celebrate success or identify areas for improvement is often referred to as “closing the loop.” (Maki, 2004; Bresciani, Zelna, & Anderson, 2006).
After data have been collected, programs must document how they are using the results to identify strengths and make program improvements. Some examples of how programs make use of assessment data include, but are not limited to:
  • Regular reports on the assessment data at faculty or staff meetings.
  • An assessment committee or the curriculum committee may be charged with reviewing the data and facilitating a discussion about the results.
  • Students or external constituencies may be offered a chance to respond to the findings.
  • Program administrators support the assessment process by requesting evidence of improvements. 
Your program’s intended uses of data should be shared with faculty, staff, administrators, and students. Document the discussions about data use either through a separate report, your annual assessment report, or meeting minutes. Such discussions of assessment efforts in your program. Keep the process moving.
Select assessment methods for intended learning outcomes with these aspects in mind;

Time: When can students be expected to demonstrate their knowledge on the intended outcome? At what intervals is it appropriate and manageable to collect information from a wide range of students? Does the timing of data collection allow your program an opportunity to make adjustments or improvements that could benefit students prior to their graduation?
Respnsibility: While assessment is the responsibility of all faculty in a program, the preparation and collection of data may be assigned to a smaller group. Who will handle these tasks and when are key tasks expected to be completed?

Validity and Reliability: Are the measures of assessment valid?  Do the assessment methods measure what we want them to measure (i.e. our outcomes)? Do these assessment measures allow us to make strong conclusions about our outcomes? Are they reliable? Will they generate consistent results from year to year?


Resource Links
The following links provide documents and webpages with information and examples on best practices in assessment. For other questions, please contact the Director of RIEA for assistance.
The Assessment Commons webpage provides a wide range of resources related to higher education outcomes assessment. It contains everything from discussion posts on assessment issues, assessment handbooks, and best practices among disciplines, assessment examples, and institutional reports.
Measuring Quality is a website devoted to compiling instruments, resources and tools useful for academic, administrative unit, and institutional assessment. The inventory is divided into categories of instruments, software tools and platforms, benchmarking systems and data resources. The inventory serves as an update to the joint monograph, “Measuring Quality: Surveys and Other Assessments of College Quality” (Borden & Owens, 2001), published jointly by the American Council on Education and the Association for Institutional Research.   
National Institutes for learning Outcomes (NILOA) seeks to discover and disseminate ways that academic programs and institutions can productively use assessment data internally to inform and strengthen undergraduate education, and externally to communicate with policymakers, families and other stakeholders. The website contains many occasional papers, assessment briefs, presentations and a monthly newsletter.
The Field Tested Learning Assessment website provides a variety of field-tested classroom assessment measures which are discipline specific for Science, Technology, Engineering, and Mathematics areas. While an older site, many useful tools are available for free and range from attitude surveys, concept mapping, concept tests, interviews, mathematical thinking, minute papers, to multiple choice tests. http://www.flaguide.org/cat/cat.php

What new faculty need to know about assessment- click here:


Our Team

Dr. Danny
Dr. Danny  Cantrell
Coordinator of Institutional Research
(304) 766-4183
Group of students

Office of Institutional Planning and Effectiveness

325 Ferrell Hall
P.O. BOX 1000
Institute, WV  25112-1000
Phone: (304) 766-4189

Non-Academic  Plan & Report TemplateAcademic Assessment Report TemplateAcademic Assessment Plan TemplateAcademic Assessment Plans & Reports

WVSU Curriculum Map Template


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