West Virginia State University has contracted Truist Bank to process and mail refund checks. All payments must be reflected on a student’s account before a refund can be processed. Refund inquiries should be addressed to the Office of Student Accounts. The processing may take one to two weeks. Students who have a credit balance because of financial aid do not need to request a refund. These refunds will be processed automatically.
Students are responsible for notifying the University of an address change. This may be done directly by the student online at mystate.wvstateu.edu or at the Registration and Records Office located at 128 Ferrell Hall.
Refund Policy for Students Who Withdraw
A student who officially withdraws from the University (i.e., drops all classes) through the Office of Registration and Records or is administratively withdrawn from the University prior to completing 50 percent of a semester is entitled to a partial refund of that semester’s tuition/fees.
The date of withdrawal is the actual date the student notifies the Office of Registration of withdrawal or the midpoint (50 percent point) of the semester for a student who leaves without notifying the institution.
The institutional refund schedule is as follows:
- A student is entitled to a one hundred percent (100%) refund of the charges up to the extended add/drop date specified on the academic calendar.
- A student who begins a term and withdraws after completing up to ten percent (10%) of the term is entitled to a refund of ninety percent (90%) of the charges.
- A student who withdraws after completing ten percent (10%) through twenty-five percent (25%) of the term is entitled to a refund of fifty percent (50%) of the charges.
- A student who withdraws after completing more than fifty percent (50%) of the term is not entitled to a refund.
This refund policy applies to all charges including tuition and fees, dining, and housing charges.
Any student who withdraws at any point during the semester is advised to consult with the Office of Student Accounts to determine whether there is a balance owed or a refund due.
Note:Once classes begin, there is no refund for a reduced schedule. The refund policy applies only when a student officially withdraws from ALL classes.
For a student receiving federal financial aid who withdraws before completion of 60 percent of the semester, the amount of federal financial aid earned will be calculated to the day according to the federal financial aid refund guidelines. Unearned financial aid must be returned. When aid is returned, the student may owe a balance to the University, to the US Department of Education, or to both. Any student receiving federal financial assistance should contact the Office of Student Financial Assistance before withdrawing from college or reducing the number of hours enrolled to determine the impact of these actions on his or her financial aid status.