Submit a technology work order for help with PC hardware and/or software issues, network outages, report requests, or telephone problems.
If you are unable to submit a technology work order or do not know how to place a work order, please send an email to IT-HelpDesk@wvstateu.edu or call on campus 3261 or off campus (304) 766-3261.
Campus Supported Software & Additional Information that May Help:
- Website Content Editor Handbook
- Putty – SSH and Telnet Windows Client
- Google Hangouts Training
- Google Products Information
WVSU’s Information Technology team manages the technology infrastructure for the University community including the following functions:
- Desktop/laptop/tablet/computers
- Google Apps (including email)
- Help Desk
- Internet services
- Stinger Super Computer
- TeamViewer
- Telephones
- VPN
- Website services
- Wi-fi
- DBA
- System Administration
- Banner Support
The organization also creates and executes customized reports from the Banner student information system and provides reports for internal use.
Our Team
Jackson Hayes
Executive Director of Information Technology
(304) 204-4333
jackson.hayes@wvstateu.edu
Mario Drake
IT Support Technician
(304) 204-4086
mario.drake@wvstateu.edu
Tracy Owen
Network Data Specialist II
(304) 204-4335
towen@wvstateu.edu
Keith Webb
IT Systems Analyst Specialist
(304) 766-3261
keith@wvstateu.edu
Matt Wood
Data Network Manager
(304) 204-4331
matt.wood@wvstateu.edu
Information Technology
123 Hamblin Hall
P.O. BOX 1000
Institute, WV 25112-1000
Phone: (304)766-3261
helpdesk@wvstateu.edu