West virginia state university

Center for Online Learning

The Support You Need for Online Classes

The Center for Online Learning is the place to go for all things related to MyOnline (Moodle). Whether you are a faculty member or a student, we are here to help you be successful in your online classes.

Faculty Resources

Student Resources

Schedule for Proctoring

Center for Online Learning
222 Wallace Hall
(304) 766-3300
col@wvstateu.edu

Technical support for MyOnline (Moodle) can be obtained in Wallace 222, via email col@wvstateu.edu or by calling (304) 766-3300 during business hours.

Mission

The mission of the Center for Online Learning (COL) at West Virginia State University (WVSU) is to assist faculty members in the use of educational technologies that help support their teaching and enhance the learning and retention of their students.

The strategic functions and key operational focus of the Center, derived from its mission, include the following four primary focus areas:

Administering and managing the University learning management system, MyOnline, and providing technical training and support to faculty and students;
Providing training and support in effective design and delivery of online courses as well as promoting the best-practices in these areas:
Promoting and facilitating the implementation of quality standards for online courses at the University and assisting the faculty in conducting self-reviews of online courses; and
Reviewing and reporting on developments in educational technology.

If you need additional information, please refer to the information below or to the Faculty or Student Resources pages.

Additional Information

ADA Compliance

West Virginia State University prides itself on its numerous efforts to make the campus as accessible as possible.

If you have a documented disability or would like assistance in determining if you have a disability, please contact Counseling and Accessibility immediately .

Students can learn more about on-campus services by visiting Counseling and Accessibility Services in Sullivan Hall or by clicking here.

MyOnline is powered by the open-source platform, Moodle. The Moodle Community strives to provide persons with disabilities equivalent access to content and features. Our vendor’s quality assurance and accessibility working group evaluates new and substantially revised tools when new versions of Moodle are introduced. More about Moodle accessibility can be found here.

Getting Started

New to our university and not sure how or where to get started?

The information here should help in that regard.

Getting Started with MyOnline (WVSU Online/Moodle)
This resource will help you get logged in for the first time.

Learner Orientation
This self-enrollment orientation course aims to familiarize new students with some of the common features used in Moodle, our Learning Management System (LMS), courses.

To get started, simply click the Learner Orientation link above, sign in to MyOnline, then click the Enroll Me button.

FAQs

I can log into MyOnline, but I cannot see my course.

There are a few reasons why this may occur.

Courses are unpublished to students until the beginning of the semester. This means that even though you may be enrolled in a course, you may not be able to view it in MyOnline until the day the semester starts. If the semester has started and you still cannot view your course, please continue reading.

The missing course(s) is part of a different term. If the semester has started and you still cannot view your course, it may be part of a different term. There are different terms within each semester (e.g., Full-term, Term A, and Term B), so it is possible that a missing course(s) will not start until later in the semester. Please check the official course schedule or MyState to determine the start date of your online courses.

You are no longer registered for the course. Prior to submitting a help request to the Center, check your MyState page to ensure that you are still enrolled in the course. If you find that you are no longer enrolled in your course, contact either the Office of Student Accounts at (304) 766-3141 or the Registration Office at (304) 766-4146 to determine why you were dropped from the course. Once you are re-enrolled, you will be added back into the course within 24 hours in most cases.

None of these possibilities apply. Please contact the COL at col@wvstateu.edu or call us at (304) 766-3300.

I missed a deadline. What should I do?

If you miss a deadline or due date on an assignment, quiz, exam, etc., first review the course syllabus to determine if the professor has an established late policy, then either follow the guidance given there or, if none is provided, reach out to the professor directly through email or their preferred contact method.

Our Team

Dr. Thomas Kiddie

Director of the Center for Online Learning
304-766-3170
tkiddie@wvstateu.edu

Caitlin Rollins

Instructional Designer / COL Lab Manager
304-766-3033
caitlin.rollins@wvstateu.edu

Amanda Myers

Faculty Support Specialist
304-766-3300
amanda.myers@wvstateu.edu