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GMail Frequently Asked Questions

How do I change my Outlook Settings?

Select your version of Outlook:

If you are still encountering difficulties, please submit a service request via https://mystate.wvstateu.edu.


What is Gmail?

Gmail is the new West Virginia State University Google-powered email service for faculty, staff, and students. The service offers 7GB of storage

How do I change the "Sent From" name on my account?

  1. Sign into your Gmail account at gmail.wvstateu.edu
  2. Click Settings along the top of any page, and select the Accounts tab
  3. Under Send mail as, click Add another email address
  4. In the Email address field, enter your name and alternate email address.
  5. Click Next Step >> and then click Send Verification. Gmail will send a verification message to your other email address to confirm that you own it.
  6. (Locate the message from Gmail. Open it and either click the link contained in the message or enter the confirmation cocde in the Account section of your Google Apps email settings)

Can I send/receive from other accounts I own from within my GMail account?

Yes. Follow these steps to add another email account to your Google Apps account.

How do I set up a vacation responder for my GMail account?

You can create a vacation response in your account that will reply to anyone that emails you automatically. Forwarding capabilities are also possilbe from within account settings.

How do I report junkmail?

Use the Report Spam button to let Google know if you received junk e-mail or a spoofed message. Use the Report Phishing link to let Google know if you have received a phishing message. You will see a red warning message at the top of any e-mails that are suspected of referencing a phishing site.

Where can I get additional help?

The Google Help Center is an excellent resource for any questions and is updated frequently.

How do I change my password?

Go to ~/getattachment/1f78255e-3350-4a2d-bf7d-c065f1a19fef/changepassword.aspx

or, while logged into Gmail,

  1. Click on Settings
  2. Click on Accounts
  3. Click on Google Account Settings
  4. Click on Change password

 How do I forward my mail in Gmail?

Click here for Google's documentation on how to enable forwarding.


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